- Nissan enters into a strategic partnership with MyTVS, one of India's largest car service networks, to open Nissan Authorised Service Points (NASP) to provide more convenient vehicle service options for Nissan and Datsun customers
- NASPs to offer outstanding customer convenience for service and repair, including genuine parts availability and service parts replacement
- Further expansion of the service network complements the company's dealer network growth
- Partnership plans to cover other key locations throughout India
DELHI, INDIA - Nissan strengthened its service network for its customers in India today by entering into a strategic partnership with MyTVS, a brand owned by TVS Automobile Solutions Private Ltd. (TVS ASPL), one of the India's largest car service networks. Together with MyTVS, Nissan will soon have eight Nissan Authorised Service Points (NASP) in Tamil Nadu, in addition to its own dealer network of 23 outlets, to improve customer access to car service. Datsun began sales of its third model in India, the redi-GO urban cross, in early June so the option of having greater access to car servicing adds to the appeal of buying a Datsun vehicle for prospective customers.
"Increased options and more convenient access to car servicing makes our customers happier," said Guillaume Sicard, President of Nissan India Operations. "We are always striving to enhance the pleasure of owning a Nissan or Datsun car in India. Our partnership with MyTVS shows Nissan's unwavering commitment to improving convenience and satisfaction for our customers," he added.
The Nissan Authorised Service Points (NASP) will offer increased customer convenience in terms of service and repair. The services offered will include genuine parts availability, consumable service parts replacement (such as oil filters and brake pads), and trained staff providing expert service. Nissan and MyTVS are moving forward with plans for further
expansion of NASPs to cover other locations throughout India.
Srinivas Raghavan, Executive Director, MyTVS said, "We're delighted to be associated with global brands
like Nissan and Datsun. This is an important tie-up for us which helps expand our presence and enjoy various synergies that are generated between our companies that add value for our customers."
As the Nissan and Datsun brands' product portfolios develop, establishing an extensive, quality-focused sales and service network is central to their long-term growth in India. Nissan aims to double its reach by 2017 with a total presence of 300 dealers throughout India, aiming to grow its network to cover 95% of the population.
MyTVS a brand owned by TVS Automobile Solutions Private Limited (TVS ASPL), one of India's largest companies in the automobile aftermarket. The TVS ASPL Group offers car service and parts solutions to multiple brands. Their service options include roadside assistance, automotive insurance, tools and equipment, and fleet.
Motor India Pvt. Ltd. Nissan Motor India Private Ltd. (NMIPL) is a 100% subsidiary of Nissan Motor Co. Ltd. Japan. The company was incorporated in 2005 and offers innovative and exciting products across the hatchback, MUV, SUV and sedan segments in India. Nissan together with its global alliance partner Renault set up a manufacturing plant and a Research & Development Centre near Chennai. Nissan in India has a portfolio of two brands, Nissan and Datsun. For more information, visit www.nissan.in
Nissan Motor Co., Ltd. announced the return of the Datsun brand, Nissan's third global brand alongside Nissan and Infiniti, in March 2012. Datsun provides a sustainable motoring experience to optimistic up-and-coming customers in high-growth markets. Datsun partnered with French manufacturer Renault under the Renault-Nissan Alliance since March 1999.
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